Our Story

Jewel Tours is a professional Destination Management Company (DMC) founded in Hanoi in December 2005 by Dinh Thanh, who began his career as a tour guide and tour manager in 1995. Drawing on a decade of hands-on experience in the field, he set up Jewel Tours with a focus on personalized tour programs — a founding principle that remains at the heart of how we design every journey. Today, with 30 years of combined travel industry experience, we specialize in crafting authentic, expertly managed journeys across Vietnam, Cambodia, Laos, Thailand and Myanmar.

Our philosophy is built on meticulous attention to detail and genuinely personalized service. Every itinerary is carefully curated and personally reviewed by our founder and our dedicated travel consultants, ensuring that each journey — whether through the bustling streets of Hanoi, the ancient temples of Angkor Wat, or the serene landscapes of Luang Prabang — meets the highest standards of quality and care.

From cultural explorations and historical tours to adventure trips and relaxing beach holidays, our deep local knowledge and long-standing regional connections allow us to design itineraries that showcase the true character of each destination. Travelers can explore the rich history, vibrant cultures and natural beauty of Southeast Asia with full confidence, knowing every detail is expertly managed.

Customer satisfaction sits at the heart of everything we do. Whether traveling solo, as a couple, or in a group, clients who travel with Jewel Tours can expect a seamless, well cared-for journey and a holiday that exceeds expectations.

Why Choose Jewel Tours

For millions of years, nature has crafted jewels — treasured throughout history for their elegance, rarity and enduring value. At Jewel Tours, we draw inspiration from these timeless qualities. Just as jewels are carefully polished and refined, our services are meticulously crafted to deliver an unforgettable experience at every destination. We believe every traveler’s journey is as unique and valuable as the gemstones that inspired our name.

This commitment to excellence and authenticity is why we proudly carry the name Jewel Tours, and why our slogan — “The Authentic Travel Company” — is a promise we honor with every trip we design.

Deep local expertise, not outsourced resale

Jewel Tours has operated as a licensed destination management company since 2005 — thirty years of on-the-ground experience means genuine relationships with hotels and guides and real command of local logistics, not a reseller working from someone else’s contact book.

One trusted partner, five countries, no handoffs

Jewel Tours manages hotels, transport and guides directly that gives you a single point of contact and consistent quality across an entire multi-country itinerary, so your travellers experience one seamless journey rather than a patchwork of ground operators.

Private, tailor-made journeys

Every itinerary is built around your client’s brief, never sold as a fixed-departure group tour. That means your travellers get an experience that feels genuinely their own, and you get something to offer that stands apart from a commoditized package.

Fast, professional and consistent — so you're never left exposed

With roughly 95% of inquiries handled by email and a standardized proposal format, you can expect a proposal back quickly and ready to re-quote to your client. Once travellers are with us, we welcome and take care of them as our own, so you’re never chasing a slow or inconsistent partner or worrying about how your client is being treated on the ground.

Credibility and protection you can stand behind

Jewel Tours is licensed by the Vietnam Tourism Authority, with client bookings protected by a US$12,000 deposit bond — real financial protection for your agency and your travellers, not just a promise. We hold the Tripadvisor Travellers’ Choice Award for 2025 and 2026, bring proven experience serving travellers from the US, UK, Belgium, Canada, Australia and India

Our Team

We work with passion to provide our customers the best possible service anytime – anywhere. Please feel free to contact us for questions and requests to Vietnam, Laos, Cambodia, Thailand and Myanmar

Dinh Thanh : CEO

Language: English

Xin chào! My name is Dinh Thanh, and I’m proud to call Hanoi, Vietnam home.

My career in travel began in 1995, when I started out as a tour guide and went on to work as a tour manager, leading group tours across Vietnam, Cambodia and Laos. Those years on the road gave me a deep, first-hand understanding of Southeast Asia’s cultures, landscapes and people — and a clear sense of what travelers truly value in a well-run trip.

In 2005, I set up my own company, Jewel Tours, with a focus on personalized tour programs built around each traveler’s interests rather than one-size-fits-all itineraries. That founding principle still guides how we design every trip today.

Now, with 30 years in the travel industry, I continue to guide tours personally whenever I can, while overseeing Jewel Tours to ensure every client receives the highest standard of service. I remain committed to sharing the beauty and diversity of Southeast Asia with travelers from around the world.

Preeti Duggal : Business Development Director

Language: English

Driving business growth has always been my passion in travel trade. At Jewel Tours, I bring that same drive to expanding our global presence and building lasting partnerships.

You’ll find us representing Jewel Tours at trade events around the world — a trusted DMC partner for Vietnam and beyond.

Sam Bui : Business Development Manager (Vietnamese & Chinese Markets)

Language: Chinese & English

Xin chào! I’m Sam, Business Development Manager at Jewel Tours.

I serve as a connecting point across the company, and thanks to Jewel Tours’ friendly, professional and dynamic working environment, I’m able to do my job well. I’d love to accompany you on a journey to discover the charm of Vietnam, Laos and Cambodia, the mystery of Myanmar, and the warm hospitality of Thailand. Let’s work together to create fresh ideas and memorable travel experiences.

Jasmine Pereira : Business Development Manager, USA

Language: English

I am Chinese American, and I graduated from Charleston Southern University in the United States with a Bachelor’s degree in Hospitality and Tourism Business Management.

With 30 years of experience in the travel industry across Asia and local travel companies in the United States, I am proud to now serve as Business Development Manager for Jewel Tours, helping to build our presence and partnerships in the North American market.

Thu Nguyen : Travel Consultant

Language: English

Hello, my name is Thu, Travel Consultant at Jewel Tours.

I trained as a sales specialist in early 2017, guided by our team leader and supported by Jewel Tours’ management. That training took place both in the office and on the ground at our destinations — learning the cultures, people and services that shape each tour program, so I can share genuine insight with every client.

As a Vietnamese national with hands-on regional experience, I’m confident in providing guests with expert advice, thoughtful recommendations, and smooth, worry-free travel. Welcome to Vietnam — my beautiful home country, known for its hospitality and rich diversity of cultures.

Hue Tran : Senior Travel Consultant

Language: English

Xin chào! My name is Hue, Senior Travel Consultant at Jewel Tours. Travel has been my passion since high school — I love exploring new destinations and experiencing the rhythm of local life.

Since graduating from the Faculty of Tourism in 2011, I’ve worked across hotels and travel agencies, and traveled extensively throughout Vietnam, Laos and Cambodia. This experience allows me to design engaging, authentic itineraries for every traveler.

I truly value client feedback during and after each trip — it helps me continuously improve our service for future guests. Welcome to Vietnam, a destination of warm and friendly people.

Le Bui : Reservations & Contracts

Language: English

Xin chào! I’m Le, and I’ve been part of Jewel Tours since 2008, handling taxation and reservations for our clients. My role is to ensure every client secures the best possible deal and enjoys a smooth, comfortable booking experience. I also enjoy exploring new hotels, restaurants and services, so I can offer our customers even more great options.

Thuy Phung : Financial Officer

Language: English

Xin chào! My name is Thuy, from Hanoi, Vietnam, and I serve as Financial Officer at Jewel Tours.

I began my career as an accountant at a state-owned company after graduating from the University of Finance in 1996. After 20 years of financial experience across various roles, I sought a new challenge in a private company with a more open, family-friendly working environment. Joining Jewel Tours was the right choice — not only for the work, but for the wonderful people I get to work with every day.

Dinh Thanh

CEO

Preeti Duggal

Business Development Director

Sam Bui

Business Development Manager (Vietnamese & Chinese Markets)

Jasmine Pereira

Business Development Manager, USA

Thu Nguyen

Travel Consultant

Hue Tran

Senior Travel Consultant

Le Bui

Reservations & Contracts

Thuy Phung

Financial Officer

Travel responsibly,
Preserve brilliance

Sustainability is more than a trend—it’s our standard. We are committed to reducing environmental impact, supporting local communities, and preserving the beauty of every destination we touch.

Awards & Certifications

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