You can pay by bank transfer, credit card, or online via the Onepay gateway in Vietnam. We will send you a payment link upon the agreement made. Further information can be found at our booking conditions.
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You can pay by bank transfer, credit card, or online via the Onepay gateway in Vietnam. We will send you a payment link upon the agreement made. Further information can be found at our booking conditions.
Traveling with Jewel Tours will mean everything in your tour package is provided, all the inclusions and exclusions are mentioned on the booking confirmation that will be sent to you. Tipping is not compulsory however, with the effort your tour guide and driver have delivered they expect to receive your appreciation. Tipping suggestion in practice as below
Restaurant services: 10% of total bill (If the services charge is not indicated in the bill)
Boatman: 100.000 VND per trip
Crew team on board: 300.000 – 400.000 VND per trip (about 15 – 10usd)
Tour guide: 300.000 – 500.000 VND per day (about 15 to 25usd)
Driver: 150.000 – 300.000 VND per day (about 7 – 15usd)
Jewel Tours offers a strong, professional and multilingual guide team in every destination. These guides are carefully selected for their experience, rich knowledge, excellent language and communication skills, commitment, professionalism, and personalities. Furthermore, these guides can speak the language of your choosing. They are not just there to guide you, but will become your friend, your translator and trusted companion both during and after you trip, which you can call any time, if you require some extra assistance.
While public transportation might be lacking, we have the means to give you international quality of transportation, be it a car, mini-van, or bus, we deliver your desired automobile which we will take you wherever you want in the most comfortable way. Should you have some time off and looking for a thrill, try out one of the motorbike taxi’s in Hanoi, you will experience the city as if you were a local.
After your tour package has been completed, your personal driver will drop you off at the closest international airport, or domestic airport if you’d wish to continue your adventures elsewhere. If you plan to stay longer, and have the required visa to do so, inform us where you want to go so we can arrange it for you.
All of the package tours we offer are tailor-made the tour start and end daily depend on you (group), our standard time start at 08:30 and return to hotel 17:00, except evening activities included in the program either a long journey connection between cities.
You can cancel the tour at any time by send us an email with the explanation of the cancellation, and agreed to our booking conditions
Yes, you can find other travel services available on our website and send us your request via email.
If you encounter any problems during your stay in Vietnam and you need help, please contact our customer service department by dialing the following number or Whatapp: +84 91321 6684 ( Mr. Dinh). We will be always available and ready to assist you as soon as possible.